Abuse Policy

Updated: 2 November 2023

Types of Abuse

We have sorted various kinds of abuse into the following categories:

Spam, Malware and Phishing – Users are prohibited from using pal Services (and its associated companies) for the transmission of “junk mail”, “spam”, “chain letters”, “phishing” or unsolicited mass distribution of email. An example of a phishing attempt is an email requesting you to reveal your credit card number to be eligible for a prize amount.

Promotes Hatred, Violence or Illegal/Offensive Activities– Transmission or publishing any content that (i) is unlawful, illegal, hateful, promotes racism or promotes discrimination or hatred based on ethnicity, and (ii) defames, abuses, harasses, stalks, threatens or otherwise violates privacy and other legal rights of others, are explicitly considered as prohibited activities by pal and its associated companies.

Sexually Explicit Material– Sexually explicit materials are those materials that contain adult or mature content. We do not authorize users to publish or transmit sexually explicit material using pal Services and its associated companies.

Child Exploitation– We have a zero-tolerance policy towards content that exploits children. This means we will terminate the accounts of any and/or user that we find sharing or publishing child abuse content. We will also report the content and its owner to law enforcement authorities.

Personal and Confidential Information – We do not allow use of pal Services to publish personal and confidential information of persons that is not publicly accessible without their explicit consent. Examples of personal and confidential information are full name, phone number, address, social security number, credit card number, government issued identification card details and bank information. 

Copyright infringement– Copyright infringement occurs when someone other than the copyright holder copies the “expression” of a work. All copyright infringement should be reported to hello@pal.community. If a copyright infringement is alleged by a pal employee involving your work, we will take necessary action as specified here .

Other Violations– If you believe that you have a violation to report, that does not fall within any of the categories mentioned above, you may choose this to report such violation to hello@pal.community. Please note that you will be required to provide a description of such violation for us to take an appropriate action as outlined here.